Crystal Palace Cleaners Modern Slavery Statement

This Modern Slavery Statement sets out the actions taken by Crystal Palace Cleaners to prevent modern slavery and human trafficking within our business operations and supply chains. We recognise our responsibility to respect human rights and are committed to continuous improvement in identifying, preventing, and addressing any risks related to modern slavery.

Our Commitment and Zero-Tolerance Policy

Crystal Palace Cleaners has a strict zero-tolerance approach to all forms of modern slavery, human trafficking, forced labour, and child labour. We do not tolerate any practice that is inconsistent with the protection of fundamental human rights, whether within our own business or in the operations of those who supply goods and services to us.

All directors, managers, employees, agency staff, and contractors are required to act in accordance with this policy. We expect the same high standards from all our suppliers and business partners and are committed to working only with organisations that share our values and demonstrate a clear commitment to ethical labour practices.

Our Business and Supply Chains

Crystal Palace Cleaners provides professional cleaning services across a range of commercial and residential settings. Our supply chains include providers of cleaning products, equipment, uniforms, facilities, and various support services. We recognise that some areas of the cleaning and facilities management sector can be at heightened risk of labour exploitation, particularly where low-skilled, temporary, or migrant labour is involved.

We therefore take proactive steps to understand and manage these risks, with particular attention to recruitment practices, working conditions, and the integrity of our suppliers and sub-contractors.

Supplier Standards and Audits

We require our suppliers to comply with all applicable labour, employment, and human rights laws and to uphold standards consistent with our zero-tolerance stance on modern slavery. As part of our supplier due diligence, we assess prospective suppliers on their approach to fair pay, safe working conditions, and ethical recruitment.

Where appropriate, we conduct supplier audits to review employment records, recruitment channels, and working conditions. These audits may include site visits, document checks, and interviews with personnel. Any supplier found to be involved in modern slavery or failing to take adequate steps to prevent it will face remedial action, which may include termination of the business relationship.

Reporting Concerns and Whistleblowing

Crystal Palace Cleaners encourages all employees, workers, and business partners to report any concerns or suspicions of modern slavery at the earliest possible stage. We maintain internal reporting channels that enable individuals to raise issues confidentially without fear of retaliation or detrimental treatment.

Reports can be made to line managers, senior management, or designated compliance contacts within the business. Concerns will be taken seriously, investigated promptly, and handled sensitively. Where appropriate, we will cooperate with law enforcement and relevant authorities. We are committed to protecting anyone who raises a genuine concern, even if it is later found to be mistaken.

Training and Awareness

We provide training and guidance to relevant staff to help them recognise the signs of modern slavery and understand how to respond if they suspect that exploitation may be taking place. This includes awareness of high-risk scenarios, such as irregular documentation, signs of coercion, or restriction of movement and communication.

By building awareness across our workforce, we aim to strengthen our ability to identify and address issues quickly and effectively.

Monitoring, Review, and Continuous Improvement

Crystal Palace Cleaners is committed to regularly reviewing the effectiveness of the measures we have in place to prevent modern slavery. This Modern Slavery Statement is reviewed at least annually by senior management to ensure it remains current, reflects our operations, and responds to evolving risks and best practices.

As part of this review, we consider feedback from staff, suppliers, and other stakeholders, as well as any incidents or concerns raised. We use these insights to refine our policies, strengthen supplier assessments, and enhance training and reporting mechanisms, with the goal of continually improving our safeguards against modern slavery and human trafficking.

This statement has been approved by the leadership of Crystal Palace Cleaners and represents our ongoing commitment to conducting business ethically, transparently, and with full respect for human dignity.